Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are dedicated to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the website Trueleaf Nexor (the “website”).

We will defend these principles:

  • To ensure transparency in how we collect and process your personal information:

We want you to have the information necessary to make informed decisions about the use and processing of your personal data. That’s why we created this website. Through a range of methods and procedures, we provide clear, relevant information on how personal data is used.

If we determine that you require specific details, we will provide the information at the appropriate date and time.

We are pleased to answer any questions you may have and provide any clarifications you require regarding applicable legal limitations. We can be reached via email at the address below: info@trueleaf-nexor.com

  • Personal data will be used solely for the purposes specified in this policy.

Personal Data may be processed by Us for various purposes: to provide the website and connect you with third-party trading platforms (the 'Services'); to improve and maintain the site; to protect our rights and interests; to fulfill regulatory or legal obligations; and to conduct administrative and business activities that support the delivery and use of the Services.

We also process personal data to improve our understanding of your preferences and needs.

  • Access powerful tools to safeguard your personal data rights:

To support your rights, we have substantial resources available. Contact us at any time to request access to your Personal Data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are committed to accommodating your requests.

  • Protect your personal data:

Although we cannot guarantee complete security for your personal data, we will continue to employ a variety of methods and techniques to safeguard it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the types of personal data our company collects from individuals and details how we process, share with third parties, and secure that information.

This Policy covers information related to identified or identifiable natural persons. An identifiable natural person may be defined as someone who can be directly identified or indirectly determined through additional information we hold or can access.

The Policy defines “processing” as any operation that involves the collection or use of personal data. This includes the organization, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for individuals under the age of 18. We do not knowingly seek or collect information from any person under 18, nor do we permit them to use our services. If we become aware of any such data, we will promptly delete it.

2. What personal information do we hold about you?

When you access our website or use our services and channels, we collect personal data. In certain cases, we may ask you to provide it directly. In others, we gather it by analysing your interaction with our services and channels or via information received from our third-party partners.

3. Disclosing personal information to the company is entirely optional, and there are no consequences.

You are not obliged to supply any personal data. However, in certain cases, opting not to provide it may limit our ability to offer services or restrict access to the website.

4. What personal data do we collect? When you visit our website, we collect the following personal information:

This includes your online activity log, traffic data (including IP address, access date and time), the language you used, software crash logs, browser type, and details about your device. This information is not private and cannot be used to identify you.

Personal Data We Receive from You: Any information you voluntarily provide when you connect to a third-party online trading platform through our services.

Personal information you share directly with third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. The legal basis and the rationale for the processing of personal data

The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.

Without a lawful basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data are as follows:

  • You have provided consent for the processing of your personal data for one or more purposes. This applies when you submit personal information through our website, allowing us to transfer it to a third-party trading platform.
  • The Company or a third party may require processing to pursue their legitimate interests. For example, this is necessary to improve our services or to defend against legal claims.
  • Processing must comply with legal obligations.

Contact us by email for more details about the processing required to protect legitimate interests.

Below is a list of the reasons and legal grounds for using the personal data you provide.

Scope
Legal basis

To share your personal information with third parties at your request to enable digital trading access

If you request it, we may ask for your personal data to forward to third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To address your requests, questions, or concerns, we require personal data to assist you with any inquiries regarding our services.

The legitimate interests of the company or those of a third party must be processed.

To meet any legal, administrative or judicial obligation, personal data is processed to comply with legal requirements.

Processing is necessary to comply with legal requirements.

To enhance our services, we may use personal data, including, among other things, crash and malfunction reports that we collect in connection with the services.

The company’s legitimate interests or those of a third party must be processed.

Preventing Fraud and Misuse of Our Services

The legitimate interests of the company or those of a third party must be processed.

To execute and manage tasks that align with our service requirements, we perform back-office functions, business development initiatives, strategic decision-making, oversight mechanisms, and related activities.

The legitimate interests of the company or those of a third party need to be processed.

To support decision-making on different issues, we employ a range of analytical techniques, including statistical methods.

The company’s legitimate interests or those of a third party must be processed.

To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to safeguard these rights, interests and assets, or those of third parties, in compliance with all applicable laws, regulations, agreements, conditions, terms and policies.

The company’s legitimate interests or those of a third party must be processed.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party companies that provide services to us—such as hosting and storage providers—including IP address information and analyses of user experiences.

You may also ask us to share certain personal data about you with third-party trading platforms. When requested, we will forward the information you provided to those platforms. Their use of your data is governed by their own privacy policies, and it may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners. This strategic arrangement provides the Company with the additional resources required to continuously enhance and improve the products and services it delivers to its customers.

When necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share personal data about you with any potential investors or buyers, or with current or prospective lenders to our company or any other company within our group of companies, in the event such a transaction takes place (including the transfer or sale of assets belonging to our company or any other company in the group), or as part of any merger, restructuring, consolidation or bankruptcy of our company or any other business within the group.

7. Third-Party Cookies and Services

We may engage third-party services, such as providers of advertisements on our website or analytics firms. These partners may also deploy cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and personalize the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use are session cookies, which are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. These cookies help the website recognize you on future visits and enhance your user experience.

Types of cookies:

We may use them according to their intended purpose:

Cookie Type

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for seamless navigation of our website. They allow us to deliver the information, products, and services you’ve requested.

They are required for your device to download and stream data. This enables you to navigate the website, use its features, and revisit pages you’ve viewed before.

Additional Information

Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site.

Session cookies are cleared when you close your web browser.

Cookie type

Functionality cookies

Scope

Cookies enable us to recognize you each time you visit our site and remember your preferences and settings.

Additional Information

They remain effective until the expiry date and are preserved even after the browser has closed.

Cookie Type

Cookies for performance

Scope

Cookies are used to gather statistical data on the site’s performance and help improve it. They also allow us to analyze our website.

Additional Information

Cookies store anonymous data that isn’t associated with any identifiable individual.

Session cookies are cleared when you close your browser. Other cookies remain valid indefinitely.

Cookies have been blocked or removed.

To prevent or remove cookies, adjust your browser’s settings. Below are links to guide you through the process for some of the most widely used browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s features and functions may not operate as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to achieve the processing purposes described in this policy, and may retain it longer if required or permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will extend this sharing for an additional 12 months.

We regularly review the Personal Data we retain to confirm it is no longer required.

9. Cross-border transfers of personal information to third countries or international organizations

Your personal information may be transferred to other countries (i.e. to a third country—any country other than the one in which you reside—or to international organizations or jurisdictions). Company takes all necessary steps to protect the personal data you provide and ensure that you can assert your rights and access effective legal recourse.

These protections and safeguards are available to everyone residing in the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
  • The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
  • This transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details about the security measures it uses to protect your personal data when it is transferred to third-party countries or international organizations. To learn more, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented robust organizational and technical measures to protect personal data. These safeguards guard against the accidental or unlawful destruction, loss, or modification of personal data.

We cannot guarantee or warrant that the security of your personal data will remain error-free. Nor can we be held liable for any intangible, incidental or consequential damages resulting from the use or disclosure of your personal data. This includes, but is not limited to, any disclosure due to transmission errors, unauthorised third-party access or any other cause beyond our control.

If we face legal or other obligations beyond our control, we may be required to share your personal data with third parties, such as public authorities. We cannot control how those third parties protect your personal data in these circumstances.

No transmission of personal data over the Internet is completely secure. The Company cannot guarantee the safety of any personal information you transmit to us online.

11. Hyperlinks to third-party websites

The website includes links to third-party sites and applications that operate independently and are not overseen by the company. We are not responsible for the content or practices of these external sites or apps. We do not assume any liability for their collection or processing of personal data. This Policy does not apply to actions taken on those platforms.

When you visit any third-party website or app we recommend, please take a moment to review its privacy policy before deciding to access or use it. We also encourage you to provide any personal data directly to them.

12. Changes to this Policy

This Policy may be updated at any time. If we revise it, we will post the new version on our website to keep you informed. For significant modifications, we will also employ the notification methods we deem appropriate and issue an announcement on our site. Unless a specific effective date is provided, all changes will take effect when the revised Policy is published.

13. Your rights regarding your personal information

You have the right to request verification of the accuracy of your personal data, to correct any errors, and to delete any data we do not need to retain. You may also limit the types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

You have the right to access and manage the personal data you provide. To exercise these rights, please send an email to the address below.

Access rights

The Company can verify that the personal data processed about you is accurate. If confirmed, you have the right to access your personal data.

The Company will provide an electronic copy of the personal data it processes and may charge a reasonable fee for additional copies. The data will be made available electronically upon request.

The right to access personal data must not conflict with the rights and freedoms of others. If fulfilling such a request would adversely affect another individual’s rights or freedoms, the company may refuse to comply or limit its response.

Right to rectification

The Company has the right to rectify any inaccurate personal data. You have the right to request the correction of any incomplete personal data about you, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Your personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Your personal data have been processed unlawfully; or (f) Your personal data must be erased to comply with a legal obligation of the company.

This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law, or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict further processing of that data.

If you request that your personal data be restricted, we will retain it only with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or when required by a significant public interest within the European Union or any of its Member States.

Right to Data Portability

When an automated system processes your data based on your consent or under a contract you’re party to, you have the legal right to access and review the personal information you’ve provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your right to erasure remains unchanged when you exercise your right to data portability. Your right to data portability does not interfere with the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the company’s or a third party’s legitimate interests. This right also applies to profiling conducted on those grounds. If we can demonstrate compelling legitimate reasons to process your data, we may continue processing unless you can prove that your rights, freedoms or interests override those reasons, or unless processing is necessary for establishing, exercising or defending legal claims.

You have the right at any time to object to the processing of your personal data for direct marketing purposes.

Right to Decline Consent

You may revoke your consent to our processing of your personal data at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent before its withdrawal.

You have the right to file a complaint with your supervising authority.

You may lodge an appeal with the supervisory authority designated by an EU Member State to safeguard individuals’ fundamental rights in the processing of personal data within the European Union.

As detailed in Section 13, the laws of the European Union and its Member States may restrict your rights to personal data concerning you.

We will provide the requested information under the rights granted in Section 13 of this Agreement within one month of receiving your request. If necessary, this timeframe may be extended by up to two months, depending on the request’s complexity and volume. We will notify you of any extension and the reasons for it within the initial one-month period.

In accordance with your rights under section 13 of the Act, we will provide any information you request under that section free of charge, unless doing so would conflict with its provisions. If your request is unjustified, excessive or repeated, we may levy a reasonable fee to cover administrative costs for supplying the information or carrying out the requested action. In such cases, we may also decline to act.

If we have any doubts about the identity of the individual submitting your request, the company may request additional information.

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